Loco Half & Full Marathon FAQ’s & Contact

How do I update my registration? Will the roads be closed? Find the answers to these questions and more below. Be sure to read the entire race Details page in addition to this FAQ to make sure you have all the necessary info about the Loco Full & Half Marathon!
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Live Event FAQs

Where can I check to see if I'm registered?

You can check online.

How do I update my registration info?

All changes to your registration, besides the runner’s name, can be made free of charge. Simply log in to your Enmotive account to change it. Instructions on accessing/creating your account.

Can I transfer my registration (bib) to another person?

To Transfer Your Registration to Another Runner:

  1. The original runner must log into their Enmotive account and scroll down to find their existing race registration under “Current and Upcoming Events.”
  2. Click the blue “Actions” button to the right of the race name, and then “Transfer Registration.”
  3. Enter the new runner’s email address to begin the transfer process.
  4. The new runner will then receive an email from Enmotive with a link to complete the transfer.
  5. After clicking the transfer link in the Enmotive email, scroll down to click the green “Accept transfer” button.
  6. Complete the registration process, and pay the $10 transfer fee.
  7. Once completed, the new runner will receive an email confirmation, and the original runner will receive an email confirming their registration has been cancelled.

If the transaction is not completed by the new runner within 48 hours of the email sent, the transfer request is cancelled, and the registration will remain in the original runner’s name.

Can I move up or down a category?

Yes, you may elect to drop down from the full marathon, but you won’t get a refund for the price difference. Email info@locomarathon.com to switch your registration.

Can I transfer to another race?

Yes! To transfer your entry to another Ventures Endurance event, simply follow these steps:

  1. Log into your Enmotive account and scroll down to find your race registration under “Current and Upcoming Events.”
  2. Click the blue “Actions” button to the right of the race name, and then “Defer to Another Event.”
  3. Locate your desired event location in the dropdown menu, then click ‘Search.’
  4. From there, click your desired race category, then follow the onscreen prompts. Once you complete payment, you’re all set and your new registration will appear in your account!

All event transfers incur a $10 fee plus the cost difference of the new race category you choose. If your new event category is cheaper than your current category, you will not be refunded the difference in cost.

Can I get a refund if I register but don't run?

All sales are final. No refunds will be given, unless you are registered for a live race and the live race is cancelled by the event organizer due to COVID-19 or any of its variants (the “Pandemic”) and/or governmental restrictions put in place as a result of or in connection with the Pandemic which make the live race unfeasible or impractical to run, in which case refunds will be given in accordance with the below. A date or venue change is not a cancellation.

Can I register on race day?

In the unlikely event that the race isn’t sold out, you can still register online up until packet pickup ends on race day.

Are the roads closed for this race?

The roads are NOT closed for this race. We have police and race marshals at all corners, but please be aware of traffic on the course. We put a lane of cones for the runners in high-traffic areas. Please stay within the cones for your own safety.

Will ID be required to pick up my bib?

Yes, but only for the full marathon runners. Since this race serves as a Boston qualifier, we need to ensure that only the participant running the race can pick up their bib. This does not apply to the half marathon runners.

When is packet pickup?

Early packet pickup is available on Saturday, 10/19/2024 at the Great Bay Athletic Club from 2:00 PM – 6:00 PM.

Day of packet pickup will be available from 6:00 AM – 7:45 AM at the Rockingham Ballroom. We suggest arriving no later than 6:45 AM to ensure you have time to park, pick up your bib, and get to the starting line before 8:00 AM.

Can someone else pick up my packet for me?

Yes! If someone is picking up your packet, please ensure they have either your confirmation email or a picture of your photo ID (a picture on your phone works great!).

Can I run with my dog or baby stroller?

Unfortunately, no. There will be too many runners to add dogs and strollers into the mix.

Can I run with headphones?

We discourage the use of headphones on the course because with them in, it’s harder for you to hear the race marshals and incoming traffic.

Will there be pacers?

Yes, we are happy to be partnering with Beast Pacing for this year’s event! We will be offering the following pace groups:

Half Marathon: 1:40, 1:50, 2:00, 2:15, 2:45 Marathon: 3:00, 3:10, 3:20, 3:30, 3:40, 3:50, 4:00, 4:15, 4:30, 5:00

Is there an age limit?

Runners must be at least 16 years of age or older to run in the full or half marathon.

Is there a time limit?

Yes. For the full marathon, the course cutoff will be 5:45 hours. Marathoners will be required to go through the halfway point no later than 2:50 hours.

Are there awards for top finishers?

Awards will be given to the top 3 overall men and women for both the full and half marathon distances for the following age groups:

Half Marathon
Top 3 male and female winners in each age group: 19 & under, 20-29, 30-39, 40-49, 50-59, 60-69, and 70+

Full Marathon
Top 3 male and female winners in each age group: 19 & under, 20-29, 30-39, 40-49, 50-59, 60-69, and 70+

Where are the restrooms?

Restrooms will be located at every aid station on course as well as in the start/finish area.

Can I check in my gear?

Yes. There will be a Gear Check station.

How do I get my free race photos?

We will have professional photographers on the course and at the finish line taking pictures. We will send notifications to all participants immediately after the event with instructions on how to access your free race photos.

Is the Marathon USATF certified/Boston Qualifier?

Yes. The course is USATF Certified at 13.10938 miles.

USATF Marathon Course Certificate
USATF Half Marathon Course Certificate

What about GPS course measurements?

The course is certified and accurate according to USATF standards. However your GPS measurement of the course is bound to be different and will most likely show the distance covered to be “long.” This is normal, and here’s a very technical explanation why: In GPS We Trust.

What are the AWD (athletes with disabilities) guidelines and event rules?

Ventures Endurance happily welcomes all athletes to participate in our events. Athletes with Disabilities (AWD) include, but are not limited to the flowing athletes, Blade Runners, Visually Impaired Runners, Adaptive / Guided Runners, Pushed Athletes, Push Rim, Racing Chair and Hand Cycles.

To participate as an AWD athlete you must notify the Race Director of your participation a minimum of 20 days in advance. This allows our staff to ensure the safety and security of each athlete on the course prepare the ES (early starters) corral for athletes. To ensure your spot and be approved as an AWD participant please contact awd@venturesendurance.com. Should there be a duo team, a coupon code may be provided for the pusher/coach by emailing awd@venturesendurance.com.

Ventures Endurance Athletes with Disabilities Event Rules.

Who should I email for press inquiries?

Contact our team at pr@gannett.com!

Virtual Event FAQs

Where can I run/walk?

Anywhere! This is your virtual run, and we want you to complete it wherever and whenever you want between (info coming soon!). Sidewalks, trails, and treadmills are all fair game. Want to make this a family run or walk with a stroller or your miniature schnauzer Sprinkles? Now’s the chance! Make the race you want.

What items are included with the Loco Half & Full Marathon Virtual Run?

We’ll ship the same awesome goodie bag* right to you! Stay tuned for the release of the 2024 swag kit!

When do I need to complete my run?

You can complete your run anytime between (info coming soon!). Once you complete your run, you can log your results online. After that, you can download your Finisher’s Certificate, see how you rank on our active leaderboard, and upload photos to share with fellow participants. To receive a Finisher’s Certificate, your run must be completed and logged by TBD.

How do I track my distance and time?

For the Virtual Run, we accept results on the honor system, but the most accurate tracking is typically via a device with GPS tracking.

How do I log my results?

After you’ve completed your run, click the Log Result button on your Virtual Run registration to enter your time. Once you’ve entered your run time, click the Finisher Certificate button to download your personalized Finisher Certificate.

When will my packet ship?

Race packets for the virtual run will begin to ship within 1-2 weeks of the live event.

Do I need to submit results to get a medal?

No. Your medal will be mailed to you with your packet after you register!

Do you ship internationally?

The Loco Half & Full Marathon Virtual Run are currently available only for addresses within the United States, including Alaska and Hawaii*. *Shipments to Alaska and Hawaii will incur an additional shipping fee.

What do I do if my goodie bag doesn’t fit? Can I swap it?

We do not offer any size exchanges post packet shipment. All changes to sizes need to be made prior to confirming registration. We highly recommend that all participants take care to view the sizing chart to order the correct size.

Still Have Questions?

The answers to 99.9% of the questions we get asked every day are already on this awesome website, which means you’ll find an answer much quicker here than by emailing us and waiting a few days for a response! Of course, if you’ve read every word on this site and still can’t find the answer, shoot us an email and we’ll respond as soon as we can!

For customer service inquiries, contact our team at info@locomarathon.com. For press inquiries, contact our team at pr@gannett.com.